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FTC Issues Annual DNC Report to Congress

The FTC (Federal Trade Commission) recently issued their annual report to Congress about the status of the DNC (Do Not Call) Registry.  The full report is available online; it is for the fiscal year...

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ATA Favors FTC Amendment to Telemarketing Sales Rule

The Federal Trade Commission (FTC) announced two amendments to the Telemarketing Sales Rule (TSR).  The amendments will clearly bar telemarketing calls that deliver prerecorded messages, unless a...

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Identity Theft “Red Flags Rule” Deadline Pushed Back

Of potential interest to call centers, Michele Shuster, of Mac Murray, Petersen & Shuster LLP, alerted Connections Magazine that the Federal Trade Commission (FTC) announced yesterday that it will...

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ATA Condemns Auto Warranty Telemarketing Scams

Pending formal action from the Federal Trade Commission (FTC), the American Teleservices Association (ATA) is speaking out against companies believed to be behind a national wave of spam “robocalls”...

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